Delivery and Returns Information

UK Delivery Options

  • Orders over £100: Free standard delivery (2-4 working days)
  • Orders under £100: Standard delivery £3.95 (2-4 working days)
  • Next day signed delivery £9 (Order must be placed before 2PM)

International Delivery Options

  • European Standard delivery £8 (up to 10 working days)
  • Non-European Standard Delivery £10 (up to 14 working days)

Christmas Delivery Information

Last Order Dates

  • UK Standard – Tue 19th Dec
  • UK Next Day – BEFORE 2pm on Fri 22nd Dec
  • Belgium, France, Ireland, Luxembourg, Austria, Denmark, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain & Switzerland – Thur 14th Dec
  • Canada, Finland, Sweden & USA – Wed 13th Dec
  • Czech Republic, Germany, Italy & Poland – Tue 12th Dec
  • Greece, Turkey, Australia & New Zealand – Thur 7th Dec
  • Caribbean, Central & South America – Wed 6th Dec
  • Cyprus, Malta, Asia, Far East, Eastern Europe (Except Poland, Czech republic & Slovakia) – Tue 5th Dec
  • Africa and The Middle East – Thur 30th Nov

Please Note

  • All international postal times are a guide only, as delays in postal services or customs are unfortunately out of our control. We will however do our best to help where we can.
  • We do not post on weekends or UK public holidays.
  • Where next day orders are placed after 2PM, goods will be dispatched the following working day. Next Day Delivery orders placed after 2PM on a Friday will therefore be dispatched the following Monday.
  • If an item is out of stock, we will inform you immediately about delivery time.
  • All customers are supplied with order tracking details via email.

Shipping Countries

We currently ship to the following countries. If your country is not listed, it means we are unfortunately unable to ship to this region.

  • Andorra
  • Anguilla
  • Antigua and Barbuda
  • Argentina
  • Aruba
  • Australia
  • Austria
  • Bahamas
  • Barbados
  • Belarus
  • Belgium
  • Bermuda
  • Bonaire, Sint Eustatius and Saba
  • Bosnia and Herzegovina
  • Brazil
  • British Indian Ocean Territory
  • Brunei Darussalam
  • Bulgaria
  • Canada
  • Canary Islands
  • Cayman Islands
  • Chile
  • China
  • Christmas Island
  • Cocos (Keeling) Islands
  • Cook Islands
  • Croatia
  • Cuba
  • Curacao
  • Cyprus
  • Czech Republic
  • Denmark
  • Dominica
  • Estonia
  • Falkland Islands (Malvinas)
  • Faroe Islands
  • Fiji
  • Finland
  • France, Metropolitan
  • French Polynesia
  • Georgia
  • Germany
  • Gibraltar
  • Greece
  • Greenland
  • Grenada
  • Guadeloupe
  • Guernsey
  • Heard and McDonald Islands
  • Hong Kong
  • Hungary
  • Iceland
  • India
  • Indonesia
  • Ireland
  • Italy
  • Jamaica
  • Japan
  • Jersey
  • Korea, Republic of
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Macau
  • Malaysia
  • Maldives
  • Malta
  • Martinique
  • Moldova, Republic of
  • Monaco
  • Montserrat
  • Netherlands
  • Netherlands Antilles
  • New Caledonia
  • New Zealand
  • Niue
  • Norfolk Island
  • Norway
  • Philippines
  • Pitcairn
  • Poland
  • Portugal
  • Reunion
  • Romania
  • Russian Federation
  • Saint Kitts and Nevis
  • Saint Lucia
  • Saint Vincent and the Grenadines
  • San Marino
  • Serbia
  • Singapore
  • Slovak Republic
  • Slovenia
  • South Africa
  • South Georgia & South Sandwich Islands
  • South Sudan
  • Spain
  • St. Barthelemy
  • St. Helena
  • St. Martin (French part)
  • St. Pierre and Miquelon
  • Sweden
  • Switzerland
  • Taiwan
  • Thailand
  • Trinidad and Tobago
  • Turkey
  • Turks and Caicos Islands
  • Ukraine
  • United Kingdom
  • United States
  • United States Minor Outlying Islands
  • Virgin Islands (British)
  • Virgin Islands (U.S.)
  • Wallis and Futuna Islands

 

Returns Procedure

If returns are received by the Sporting Lodge within 14 days of receipt by the customer, a refund will be issued. Refunds are generally processed within 7 days after we receive the returned items. Credit notes will be issued for goods received after 14 days of receipt by the customer (up to 28 days). Please ensure all items being returned are in a re-saleable condition, in original, undamaged packaging with all labels attached, and have not been worn or otherwise used. We regret that we will be unable to accept non-faulty returns where tags have been removed.

When posting your item(s) back to us, it is strongly recommended you obtain proof of postage. Please ensure that items are well packaged. From overseas, the parcel must be clearly marked as “RETURN”.

After goods have been inspected by us, you will receive a full refund of the purchase price, or if the item was a special order (not normally available or stocked by The Sporting Lodge), a credit note for the full value will be issued.

Where UK free delivery has been given, a postage cost of £4 will be deducted from refunds if the entire order is returned.

If an item arrives faulty or incorrect, you must contact us by email or telephone within 7 days of receipt. If within 28 days of purchase goods returned to us are deemed faulty, incorrect or damaged after inspection, you will receive either a full refund, repair or replacement, plus reimbursement for the return delivery charge when postage receipt is provided (up to a maximum of £10). Please note if the item is deemed not faulty, the customer is responsible for all postage costs.

After 28 days you may return any item for inspection if you believe it to be faulty, and we may either repair, replace or refund at our discretion if the item is deemed defective. Please contact us prior to returning goods. Please note if the item is deemed not faulty the customer is responsible for all postage costs.

Extended Christmas Returns Policy

Orders placed on or after 01.11.17 that are bought as Christmas gifts must be returned to us by no later than 08.01.18.

 

Please send your returns to:

The Sporting Lodge
Unit 1, Greenfield Farm Industrial Estate
Back Lane
Congleton
Cheshire, UK
CW12 4TR