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Telephone number+44 (0)15395 63594
Email address
Our addressThe Sporting Lodge
Storth
Milnthorpe
Cumbria
England
LA7 7JA
Terms and Conditions
Your statutory customer rights are not affected.
By using this site you agree to accept these terms and conditions.
Sale and purchase
We will sell and you will purchase clothing and other products subject to our terms and conditions of business set out below. The contract in respect of the products supplied by us to you comes into existence when your order has been accepted by us in accordance with these terms and conditions. For the avoidance of doubt, receipt of an order via our site does not constitute acceptance of an order.
Price
All prices are quoted in pounds sterling and are inclusive of VAT unless otherwise specified.
All clothing and accessories are exclusive of delivery and packaging, unless otherwise stated. Details of our delivery charges are set out on the order form.
Prices are correct at the time of order and relate to Internet purchases only. All orders for products are subject to availability and we reserve the right to refuse to supply an individual or other organisation.
Every effort has been made to provide accurate representations of the goods through images and descriptions. There may however be small variations in colours and designs when items are viewed online compared to the physical goods. By using this site you are deemed to have accepted this.
Payment
Payment must be made in pounds sterling only by major credit or debit cards as listed on the site. We also accept UK bank cheques and postal orders for payment.
Passing of Property
The title of the goods does not pass to the customer until the full payment has been made by the customer, received by us and the goods delivered.
Passing of Risk
The risk in the products will pass to the customer on delivery. The risk in this context is taken to mean any damage or cost arising as a result of the purchased products to either the purchaser, the purchaser's property or to any other third party or property.
Delivery
Any date or time period for delivery will be considered as indicative only and does not form any part of a guarantee. The customer will be informed of any products not available at the time of their order and will be sent to you, as soon as possible, when received from our suppliers. We cannot be held responsible for losses or inconveniences caused as a result of delays in deliveries by us or our suppliers.
All products are sent by courier of our choice. All deliveries must be signed for upon receipt unless instructions are given by the customer to the contrary at the time of purchase. We reserve the right to deliver only to the address of the person who is the holder of the credit or debit card used to purchase the products.
If instructions are given to leave the goods without a signature then delivery is deemed to have taken place at the point the instructions are carried out by our couriers.
Our courier's records of any delivery, whether signed for or not are considered definitive.
On delivery of the goods the purchaser of the goods becomes responsible for any losses or damages arising as a result of their use however they may arise.
Acceptance
You will inspect any products and you will be deemed to have accepted the products unless you contact us within 14 days. If no such action is taken, we will consider the products being as described, of satisfactory quality and fit for their purposes, and may not accept any rejection of cancellation at a later date. Your statutory customer rights are not affected.
Right to cancel
You have the right to cancel your contract with us at any time during the period which starts on the day the contract begins and ends on the expiry of fourteen working days beginning on the day after the date of delivery of the products.
Returns procedure
If products are to be rejected or your order is to be cancelled you will comply with the returns procedure. In such circumstances we will accept any returned products should the return be complete and with a valid proof of purchase and in the case of an order which you wish to cancel, should the return be in a re-saleable condition.
You can contact us in person or by post, telephone, or email at the address or number set out at the end of these terms and conditions with details of your original order number and receipt.
You can return your purchase to us. It is strongly recommended you take out adequate insurance and obtain proof of posting.
You will receive a full refund of the purchase price. Faulty or damaged products must be returned before the refund can be issued.
In cases where the rejection or cancellation is due to a defect or discrepancy in the order, you will not be responsible for the return delivery charge. When the return arrives back at our office it will be assessed and should it be concluded that the products are faulty or that there was a discrepancy in the order, the return delivery charge will be credited back to you on proof of postage receipt and to a maximum of £10.
General
If any part or parts of these terms and conditions are deemed invalid, void or unenforceable, then that part or those parts will be considered severable from these terms and conditions thereby not preventing the remainder from being enforceable or effective.
These terms and conditions may be revised at any time and we reserve the right to do so.
Nothing in these and conditions will reduce your statutory rights relating to faulty or mis-described goods. For further information about your statutory rights contact your local authority Trading Standards Department or Citizens' Advice Bureau.
Governing Law
Your use of this Site and any purchase by you on this Site of any products will be governed by English Law and will be deemed to have occurred in mainland United Kingdom.
Privacy
- The Sporting Lodge Ltd uses the latest credit card security and encryption protocols for online payments.
- The Sporting Lodge staff never see all your card details.
- Card details are not saved.
- We take your privacy very seriously.
- Any personal information you give us will not be made available outside The Sporting Lodge Ltd.
When you proceed to the credit card details page, you will enter the secure shopping area. If you want to verify the security of your connection, look at the lower right-hand corner of your browser window. If you see a padlock or an unbroken key (depending which browser you are using), then SSL is active. In addition, you can look at the address bar of your browser. When accessing a secure server, the first characters of the site address will change from 'http' to 'https'. This security is active only in the checkout area.
Privacy policy
By accessing or using this web site operated by The Sporting Lodge Ltd you agree to the terms of the privacy policy, as outlined below.
Collection of personal information
The Sporting Lodge Ltd collects information in order to record and support your participation in the activities you select. It does not however store credit card details. The Sporting Lodge Ltd also uses information that you provide as part of our effort to keep you informed about product changes, special offers, and other products and services.
The Sporting Lodge Ltd recognises and appreciates the importance of responsible use of this information. If you do not want the information you provide to be used to inform you of other products and special offers from The Sporting Lodg Ltd, and you indicate this preference when you provide the information to us, we will honour your preference. When you submit personal information to The Sporting Lodge Ltd with respect to a particular activity, such as ordering a product, you understand and agree that in order to complete the activity and update related files, The Sporting Lodge Ltd may need to transfer, store, and process your information in any of the countries in which such entities maintain offices, including without limitation, the United Kingdom. Your personal information will not be transferred outside of the European Union for any other purpose unless you give your consent.
Updating your personal information
You have the right to access and correct your personal information and privacy preferences.
This may be done by writing to us at:
The Sporting Lodge Ltd
Storth
Milnthorpe
Cumbria
LA7 7JA
England
Please include your name, address, and/or e-mail address when you contact us.
Copyright and trademarks
All site design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including applets) and all other material on this site are the copyright of The Sporting Lodge Ltd and its affiliates, or their content and technology providers. ALL RIGHTS RESERVED.
Permission is granted to electronically copy and to print in hard copy portions of the site for the sole purpose of placing an order with us or using the site as a shopping resource. Any other use of materials on this site, including reproduction for purposes other than those noted above, modification, distribution, or republication, without our prior written permission is strictly prohibited.
All brand names, product names and titles used in the site are trademarks or trade names of their respective holders. No permission is given in respect of the use of any of these names or titles and moreover any such use may constitute an infringement of the holders' rights.
Privacy policy
The Sporting Lodge Ltd is committed to protecting your privacy and we comply with the data protection laws applicable to the UK. We use the information collected from you to process orders and to provide a more personalised shopping experience.
If you have any queries please contact us at the above address or email enquiries@thesportinglodge.co.uk Telephone +44 (0)15395 63594.

